Contact Us

(Last Update :26/10/2020)

National Testing Agency

Block C-20 1A/8 ,Sector- 62
IITK Outreach Centre, Gautam Buddh Nagar
Noida-201309, Uttar Pradesh (India)
Contact No. :  0120 6895200
Helpdesk : For any transaction related queries/ inquiry, please contact at: 

1. If Paying using SBI Bank:

Level Name Email ID Contact No.
1

Helpdesk

merchant[at]sbi[dot]co[dot]in

02275560266 / 02227560267

2

Customer care

customercare[at]sbi[dot]co[dot]in

 
3

Through SMS

UNHAPPY (add text)

8008202020

2. If Paying using Syndicate Bank :

Level Name Email ID Contact No.
1 Helpdesk pgsupport[at]billdesk[dot]com 01202400850/1
9971262371
2 Complaint Management Services ro[dot]noida[at]syndicatebank[dot]co[dot]in 01202400850/1
3 Customer Care ro[dot]noida[at]syndicatebank[dot]co[dot]in 9971262371
4 Through SMS ro[dot]noida[at]syndicatebank[dot]co[dot]in 01202400850/1

3. If Paying using HDFC Bank:

Level Name Email ID Contact No.
1 Shri Vikram Singh vikram[dot]singh4[at]hdfcbank[dot]com 9799810080
2 Shri Ripon Bhattacharjee ripon[dot]bhattacharjee[at]hdfcbank[dot]com 9625031697
3 Shri Achin Lamba achin[dot]lamba[at]hdfcbank[dot]com 9625048643

4. If Paying using ICICI Bank :

Level Name Email ID Contact No.
1 Aiysha Khatun support[dot]nta[at]ingenico[dot]com 01204728426
2 Karan Sinha karan[dot]sinha[at]icicibank[dot]com 8826107923
3 Jai Sethi Jai[dot]sethi[at]icicibank[dot]com 9013799596

5. If Paying using PAYTM:

Level Name Email ID Contact No.
1 Education Payment Support education[dot]support[at]paytm[dot]com 0120-4789521
2 Manasvi Haseeja education[dot]support[at]paytm[dot]com 0120-4789522
3 Ambreen Fatma education[dot]support[at]paytm[dot]com --